Ford

3980 North Euclid Ave
Directions Bay City, MI 48706

  • Sales: (888) 517-7704
  • Service: (888) 541-1017
  • Local: (989) 684-4600

"It Really Makes A Difference"

Meet Our Staff!


Click on one of the people below to find out more information.

  • Tom Hagen,
    President

    Hello all! Thank you for viewing our Hagen Ford website. My name is Tom Hagen and I am the President here. I have been employed here for 33 years and I really value your business!

    I currently live in Auburn, MI with my seven wonderful children and my beautiful wife, who is a local children's choir director. I graduated from Bay City Central, unlike my seven children who graduated from Bay City Western. I then went on to the University of Michigan. Go Blue! In my free time, I love to golf, bike, cook, and spend the majority of my time with my family. My children do a great job of keeping me busy, competing in baseball, football, swimming, and hockey.

    In the past, I have been the Director of the Bay City Chamber of Commerce, the Bay City Country Club President, and also the two-time President of the Greater Michigan Ford Dealers Association. 

    Our family-owned business has grown in and supported the Bay City community since 1961.  We consider ourselves to be a fun-loving business and do our best to treat others the way that we would like to be treated. Please come in or give us a call if we may help you in any way. Have a great day and we look forward to hearing from you!

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  • Bob Hagen,
    General Manager

    Let me introduce myself to you! My name is Bob Hagen and I am the General Manager at Hagen Ford. I am a graduate of Central Michigan University, in Mount Pleasant, MI and am a life-long resident of the Bay County and surrounding area. I enjoy staying active in our local community by taking part in numerous organizations such as the Bay Area Chamber of Commerce, The United Way of Bay County, and other volunteer projects. In my time away from work, I love spending time with my wife and daughters, as well as going up north and golfing. Here at Hagen Ford, we pride ourselves on our ability to keep our customers satisfied and to overall treat them the way that we would like to be treated. We work hard to keep our family owned business a non-pressure atmosphere and realize that all responsibility begins and ends on our lot. While anyone can sell Fords, we've proven that we can give all the help you need when purchasing or owning a new or used vehicle. Please let us know if there is anything we can assist you with or come in and see us!

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  • Bryan Hartley, Operations Manager

    Hi everyone! My name is Bryan and I've been in the automotive industry for just over 15 years. I've worked in almost every area of a car dealership including sales, service and parts. I enjoy spending time with my friends and family as well as going hunting and fishing from time to time. If you're an old friend or new friend, stop by and say hello! I look forward to it.

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  • Caitlin Adams, Office Manager

    Hi, I'm Caitlin Adams. I'm the Office Manager here at Hagen Ford. I've been with Hagen Ford for three years. I love all of our customers and if you need anything I'm here to help every step of the way. Outside of work I like to spend time with my family, my husband, and two fantastic kids. We like to go camping, canning, and anything 4x4. Next time your in say hello, I'm here to provide you with the best customer service possible!

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  • Clayton Harpham,
    Finance & Insurance Manager

    Hello, my name is Clayton and I am the F&I Manager at Hagen Ford! I am looking forward to helping you with your next vehicle purchase! In my free time, I enjoy playing golf, spending time up north, and spending as much time as possible with my wife and family. I look forward to working with you and can't wait to help you find a great new or pre-owned vehicle! See you soon!

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  • Derek Suttle,
    New Car Manager

    Hello, my name is Derek Suttle and I am the New Car Manager at Hagen Ford. I am very motivated to get you the very best deal on your next vehicle. In my free time, I enjoy spending time with my family, going to local car shows, and golfing as often as possible. I would consider myself a gearhead because I enjoy getting under the hood of any vehicle and finding out what makes it tick. Come in and see me today to find out just how much fun buying a new vehicle can be!

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  • Phil White,
    Used Car Manager

    Hi, my name is Phil White. I am the Used Car Manager and have worked at Hagen Ford for 9 years. I am married and love spending time off with my wife! We enjoy our girls, being outside, camping, golfing, and relaxing with friends and family! I love working here at Hagen Ford and I believe my customers should get exactly what they want and feel great about the purchase of their car! I consider myself to be friendly, personable, and a "non-pressure" individual. Please contact me if you are interested in purchasing or leasing a vehicle. I look forward to meeting you and helping you find the perfect certified, pre-owned or new vehicle.

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  • Kelly Fuhrman, Business Development Coordinator

    Hi everyone! My name is Kelly and I'm really excited to be here at Hagen Ford! I was born and raised in Bay City and I currently live here with my two daughters and my one grandson. If I'm not at work and it's baseball season you can find me watching the Tiger's play! I've been in internet sales for four years and I love getting to help people find the perfect vehicle. Give me a call and I can help you find yours too!

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  • Brian Goss,
    Sales Consultant

    Hello my name is Brian and I am excited to be here at Hagen Ford! I was born and raised here in Bay City MI. I have a wonderful wife and two beautiful children. The best parts of my time are spent with my family just enjoying their wonderful personalities. I served my country in the US Air Force from 99 to 05 where I traveled the world as a B-52h CREW CHIEF. In my own spare time I enjoy video games, golf, and movies. I look forward to making your experience here Hagen a wonderful one and hope to see you soon!!

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  • Timmi Baird, Sales Consultant

    Hi, I'm Timmi Baird. I'm really excited to be on the Hagen Ford team. I've got quite a few years experience in sales and customer service. In my spare time, I love spending time with my son, Lyght. I'm looking forward to working with you on the purchase of your next vehicle. I'm here to help you every step of the way. Give me a call or stop on in!

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  • Troy DeBeau, Sales Consultant

    Hello! My name is Troy DeBeau. I'm one of the sales consultants here at Hagen Ford. I've been selling here since 2012 and it has been such a great experience! Stop on out and see what we can do for you!

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  • AJ Ramirez, Sales Consultant

    Hey There. I'm A.J., I've been selling vehicles here at Hagen Ford since May 2013. Through the process I've met some great people, sold lots of cars, and made a lot of new friends in which I like to call my customers.By working with me, not only with you get the ultimate Hagen Ford experience, but you will get peace of mind knowing that I am going to do everything it takes to earn your business! I'll take the pressure off, because I know the car buying experience shouldn't be stressful, it should be fun! I'm not just talking, I'm listening, because that's how we form a strong relationship. Listening to your needs, because how you respond is how I know I'm doing my job the right way! And listening to my fellow team members, as well as the mentors here at the dealership, because GOOD SALES from our collective experience as a team! My purpose, is to build long-term, mutually beneficial relationships with my customers, by using my knowledge, experience, and creativity to communicate effectively in exactly what it is you're looking for. In my free time, I enjoy traveling, photography, graphic design, and music. I look forward to working with you soon, and finding you the perfect vehicle to fit your every need! Call me today!!!

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  • Chris Jacobson, Sales Consultant

    Hi! My name is Chris. I was born and raised here in Bay City, Michigan. I have been in the car business for five years, working in both sales and finance. I am excited to be here at Hagen Ford and help you find the right vehicle. I enjoy being active in my church and the local community. I also like to race my sailboat and play golf in my spare time. When you're ready, stop on in.. I look forward to working with you!

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  • Amanda Allard, Cashier

    Hello there! I'm Amanda Allard and I am Hagen Ford's cashier. I've been with the company for two years altogether and am excited to be back! When I am not at work, I enjoy spending time with my husband and my son. We're either outdoors fishing or traveling around Michigan. I look forward to helping you in any way I can!

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  • Mark Meyer, Service Advisor


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  • Tim Conrad, Service Advisor


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  • Tammy Champine, Parts & Service Director

    My name is Tammy Champine! I have been with Hagen Ford for about four years now. I started out as a parts counter associate and after about a year I was presented with the opportunity to become the parts manager. I have enjoyed all my learning curves and the personnel I've been lucky enough to work along side for the past four years. Hagen Ford has been one of the best places I've had the opportunity to work at and I look forward to many years to come. When I'm not working I like making the best of my free time with my husband, children and grand children. Every weekend is filled with friends, family and relaxing by the lake as much as we can!

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  • Jeff Boensch, Body Shop Manager

    Hello! I am Jeff Boensch and I am the new Body  Shop manager here at Hagen Ford. I am a graduate of SVSU. When I'm not at work I enjoy spending time with my wife and four kids. I am a member of my local Lions club, Knights of Columbus, Carrollton Athletic Association and involved in various functions at my church. I also enjoy wood working, making wine, as well as farming and fishing. 


    Stop in and see us for a free estimate. Our skilled paint and collision repair technicians will do a great job of repairing your vehicle to pre-crash condition. We repair all makes and models and work with all insurance companies. Not turning in an insurance claim? We can still help! At Hagen Ford body shop, we are here to take away the stress of being involved in an accident and get you back on the road as quickly as possible.

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